Why Actually Read the Articles?

In class we have been constantly reading articles relating to the corporate training and how it has changed and will change for the future with developing technology. Going into these articles I didn't know to what extent they would apply to me, being a college student who has held only part time/seasonal jobs or internships. After reading the articles, I realize that training has become an integral part of a number of corporation’s successes and failures.

Sure, there are jobs for the small town shop that the one or two other workers can teach you in your first few days, throughout the course of the day. However, the percentage of people that are employed at these places is nothing compare to the number of people employed by Corporate America. For example, the number of people employed at “The Shop”, a specialty purse store in my hometown, is nothing compare to the number of employees trained as a Customer Service Representative for Michelin North America. Whereas with a small shop you can have the best employee train the new hires, Michelin cannot have its best Customer Service Representative answering questions for the eight new hires it took on, and expect that same person to continue to excel at their job. On the other hand, Michelin cannot expect for a new employee to be able to provide the service they desire if they are not properly trained.

I worked for Michelin as a summer intern in their Credit and Business Development Department; I was trained with other interns and new hires. We went through a video introduction workshop and then were trained in our respective departments. Reflecting on the articles I had read, I realized that employee-training programs had already affected me. I realized just how widespread employee training was when applied the article to my training for the restaurant business at PF Chang’s China Bistro. Even a franchised restaurant feels the need to properly train its workers, despite the facts the jobs were as simple as running food and seating guest. We had a team representing multiple franchises across the nation and a few individual from National Headquarters.

Seeing that these articles have already applied to my work life and knowing that I will be more affected with the intricate positions my degree will allow me to hold has made the workforce articles more interesting to me than originally imagined.